For employees
You're the one who uses it every day. In return, you save the time you now spend looking for information. Answers show up in the tools you already work in, with the source attached.
You don't have to switch systems. You just get to stop digging.
A day in the workflow
In the morning
You get a new case and need to find relevant knowledge. Instead of searching several systems, you ask the question where you already work, and get an answer with the source beside it.
Midday
You need to document your assessment. The sources are already there, so you can refer to them without searching again.
In the afternoon
You're unsure about an answer. You click the source, check it, and decide for yourself whether it holds.
Before you log off
You've given feedback on the answers that were good and the ones that weren't. That makes the next answers better.
What you get in daily work
One search across every source
SharePoint, Confluence, file shares and your case system in one field. Search once and see where each hit lives.
Embedded citations
Every answer shows where it comes from. Click the source and see for yourself.
An assistant that runs your workflow
Ask in your own words, get the answer with its sources, and let it take the next step. It drafts the reply, fills in the case and leaves it for you to approve.
What if the answer is wrong?
It can happen, and that's why every answer has a source. You can check before you use it. You're still the one who assesses and decides. The AI suggests and documents, it doesn't take responsibility away from you.
If an answer doesn't hold up, you can give feedback right in the answer. It helps you next time, and it helps your colleagues.
Questions employees typically ask
Do I have to learn a new system?
Can I trust the answer?
What happens to my feedback?
If relevant, also check out
We've been up all night. To give you a good night's sleep.
See how it works in practice, or talk to one of us about your workflow.